TERMS OF USE
Last Updated: August 1, 2025
1. INTRODUCTION
Welcome to Tania's Teahouse ("we," "us," "our," or "Company"). These Terms of Use ("Terms") govern your access to and use of our website www.taniasteahouse.com, mobile applications, and related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy.
Company Information:
Business Name: Tania's Teahouse
Legal Name: The Teahouse Café LLC
Location: Dubai, United Arab Emirates
DED License: No 791175
Contact: Email: hello@taniasteahouse.com
Phone: +971 4 282 4606
2. ACCEPTANCE OF TERMS
By continuing to access or use our Services, you are entering into a binding agreement with Tania's Teahouse. If you do not agree with any part of these Terms, you must discontinue use of our Services immediately.
3. ELIGIBILITY AND USER ACCOUNTS
3.1 Age Requirements
You must be at least 18 years old to use our Services. Persons under 18 may only use our Services with parental consent and supervision.
3.2 Account Security
If applicable, You are responsible for maintaining the confidentiality of your account credentials. You must provide accurate and complete information when creating an account. You agree to notify us immediately of any unauthorized use of your account.
4. PERMITTED USE
You may use our Services for lawful purposes only, including: Browsing our website and availing it features and functions, and Communicating with our marketing, sales and service teams.
5. PROHIBITED ACTIVITIES
You agree not to: Violate any applicable laws or regulations, Infringe upon intellectual property rights of Tania's Teahouse or third parties, Upload or transmit malicious code, viruses, or harmful content, Use our Services for unauthorized commercial purposes, Harass, abuse, or harm other users or staff, and Attempt to gain unauthorized access to our systems.
6. INTELLECTUAL PROPERTY RIGHTS
6.1 Our Content
All content on our Services, including but not limited to: Restaurant name and branding ("Tania's Teahouse"), Menu items, recipes, and food presentations, Website design, graphics, and multimedia content, Proprietary cooking methods and techniques, are all owned by Tania's Teahouse and protected under UAE intellectual property laws.
6.2 User-Generated Content
By submitting reviews, photos, or other content, you grant us a non-exclusive, royalty-free license to use, display, and promote such content in connection with our business.
7. FOOD SAFETY AND LIABILITY
7.1 Food Safety Compliance
Tania's Teahouse complies with Dubai Municipality Food Safety Department regulations and maintains all required permits and certifications.
7.2 Allergen Information
We provide allergen information to the best of our ability. Customers with food allergies must inform our staff before ordering. Cross-contamination may occur in our kitchen despite precautionary measures.
7.3 Limitation of Liability
In accordance with UAE law, our liability for food-related incidents is limited to cases where negligence can be proven. We maintain appropriate insurance coverage as required by local regulations.
8. ORDERING AND PAYMENTS (ALL CHANNELS)
8.1 Order Acceptance
All orders are subject to availability and acceptance by Tania's Teahouse. We reserve the right to refuse or cancel orders at our discretion.
8.2 Payment Processing
Payments are processed through secure third-party payment gateways. You are responsible for ensuring payment method validity. All prices are in UAE Dirhams (AED) and include applicable taxes and fees.
8.3 Delivery and Pickup
Delivery times are estimates and may vary due to factors beyond our control. Risk of loss transfers upon delivery or pickup completion.
9. PRIVACY AND DATA PROTECTION
Your privacy is important to us. Our collection, use, and protection of your personal data is governed by our Privacy Policy, which complies with UAE Federal Decree-Law No. 45 of 2021 on Protection of Personal Data.
10. MODIFICATIONS TO TERMS
We reserve the right to update these Terms at our sole discretion. Changes will be posted on our website with the updated "Last Updated" date. Continued use of our Services after changes constitutes acceptance of the modified Terms.
11. TERMINATION
We may suspend or terminate your access to our Services at any time for violation of these Terms or applicable laws. Upon termination, your right to use our Services ceases immediately.
12. GOVERNING LAW AND DISPUTE RESOLUTION
These Terms are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.
13. CONTACT INFORMATION
For questions about these Terms, please contact us at:
Email: hello@taniateahouse.com
Phone: +971 4 282 4606
Address: Dubai Hills Estate Business Park 3, GF, Dubai, UAE
